Frequently asked questions

Quick answers for prospects and customers.

Can I switch templates later? +

Yes. Assign another template from Site Settings without losing CMS pages.

Do CMS pages use the site template layout? +

Yes. CMS public pages extend layouts.site-template and inherit tenant branding.

Are sections reusable? +

One library section can be attached to many pages with per-page overrides.

Is content tenant-safe? +

Yes. All CMS records are scoped by tenant_id.

Can I automate publishing? +

Use /api/v1/cms with a CMS API token.

What are layout modes? +

default (full chrome), narrow (docs width), and blank (no nav/footer).

Billing questions

Which currencies are supported? +

USD by default; plans inherit your tenant configuration.

Can customers top up wallet? +

Yes, from the customer dashboard when enabled.

Do invoices sync to tickets? +

Support SSO opens tickets; billing stays in your payment provider.

Can I offer coupons? +

Use plan and product tooling already available in the reseller panel.

Technical FAQ

Where do CMS pages live? +

/pages/{slug} and the catch-all /{slug} when templates or page-builder do not claim the slug.

How are custom HTML sections wrapped? +

If no <section> tag is present, the renderer wraps the HTML safely.

Do shortcodes work? +

Yes, through the CMS shortcode processor for eligible custom content.